Manager of IT Systems and Automation

hybrid
Markham, Ontario, Canada .
full-time . September 27, 2024

Description

Are you passionate about success? We’re scaling rapidly and we need best-in-class talent.

At Manrkē, business and tax professionals from around the world are empowering clients to become financial champions. From top athletes to musicians and global influencers as well as entrepreneurs in business tech, digital media, e-commerce, virtual education, and more, our clients are high performers requiring tailored solutions for financial success.

From our offices in Dubai, Los Angeles, and Toronto, we’ve built a diverse team that’s committed to growth and success. We’re entrenched in the practical aspects of our clients’ corporate and personal lives, domestic and foreign, providing valuable insights and tangible results across manifold financial matters - from business management to taxation, accounting, family office services and wealth and asset management.

By combining modern systems and technology with fully remote business services, we’re able to provide a high-quality, integrated experience to our clients.

We want to have the best qualified people in every job – people who are as passionate as we are about championing our clients. We offer flexible hybrid work arrangements and have remote team members around the world supporting our clients and our vision daily. Our digital-first mindset ensures everyone is connected and working to deliver client success, while helping you do your best work.

We offer competitive salaries and an excellent benefits package for full-time employees, including paid time off, referral bonuses and a comprehensive health plan. We recognize employee birthdays, participate in team retreats, celebrate holidays and milestones, and offer perks throughout the year.

We are an equal opportunity employer.

We currently have an opportunity for a MANAGER OF IT SYSTEMS AND AUTOMATION who is as passionate as we are about championing our clients.

POSITION OVERVIEW:

We are looking for a skilled and forward-thinking Manager of IT Systems and Automation to oversee the technological infrastructure and automation initiatives of our firm. The successful candidate will play a crucial role in enhancing our internal systems, automating and streamlining processes, and leveraging technology to drive efficiency, support our operational needs and improve client service.

Key Responsibilities:

Manage and maintain the firm's IT systems, networks, and infrastructure, ensuring their stability, security, and optimal performance.
Manage, implement and troubleshoot all third-party software used by the firm (ie. QuickBooks, Plooto, Dext, Canopy, etc.).
Develop and implement strategic plans to automate business processes, enhancing efficiency and accuracy.
Ensure the security, integrity, and confidentiality of data by establishing and enforcing appropriate IT policies and procedures.
Perform system maintenance, updates, and troubleshooting as required to minimize downtime.
Collaborate with cross-functional teams to understand their technological needs and design custom solutions.
Oversee the maintenance and troubleshooting of hardware, software, and network issues, providing technical support to staff members when necessary.
Train and mentor team members on the use of new systems and applications, fostering a tech-forward culture.
Manage relationships with vendors and service providers, ensuring the cost-effective procurement and maintenance of all IT-related equipment and software.
Stay abreast of new industry trends and technologies to drive innovation and maintain competitiveness.

Qualifications:

Proven experience in IT management, with a specific focus on system automation and process improvements.
Extensive knowledge of network infrastructure, system architecture, and automation tools.
Strong analytical and problem-solving skills.
Excellent communication and leadership skills.
Familiarity with the specific IT demands and regulatory requirements of the accounting and tax industry would be highly desirable.

Requirements:

5+ years’ experience in IT systems management, preferably in a financial services or accounting firm.
Bachelor's degree in Computer Science, Information Systems, or a related field. A Master’s degree would be an advantage.

Salary:

Commensurate with experience.

Know someone who would be a perfect fit? Let them know!